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Support

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Remote Support is a great way to increase staff productivity by having support issues dealt with in a shorter time frame and avoids having to request a site visit or waiting till your next scheduled onsite support visit.

It can also enable us to see your problem before we visit so that engineers can be better prepared to attend with any additional software or hardware requirements.

Costs for Remote Support is far cheaper and quicker as a call out to your computer is not required. Many companies charge travel time or minimum 2 hour site visit, meaning smaller less important but nagging issues pile up waiting for a scheduled site visit, not anymore.
HostingWorx Remote support is billed in 15 min blocks making many smaller issues can be dealt with Remotely on the day you require it.

Remote Support Downloads

downloadsClick on this download module for Windows PC’s and then run install it will setup a connection to our remote support support center.

New Clients: Get relief from your nagging pc issues quick and easy, call us and one of our technicians can resolve your computer problems today.
Existing Clients.
Simply call or email us to have your computers added to our Remote Support Platform.

This will enable us to manage and log remote support that is done for any of your computers.

Whats this installed on my computer?
This is what our Remote Support Software will look.
Hosting Remote Support Task Manager View

Our Services

    Web Page Services
    With expertise in a range of CMS platforms such as Wordpress, Drupal and other leading names.

    eCommerce
    We built our first store back in 2003 with osCommerce. Today we assist clients in many of the leading cart products such Loaded Commerce 7 with built-in Mobile and custom addon develepment.

    Onsite and Remote Computer Support Services
    We have expertise to be able to provide support for all your office computers, servers network and inter office needs - Give us a call today.
    Microsoft Certified since 1989

    Theme Modification
    Themes can give you a head start at times but many times php, html & css need to be modified we can do fast cost effective changes as you need.



 

Contact us

ADDRESS
12 Frankston-Dandenong Road, Dandenong Victoria 3175

EMAIL US
sales@hostingworx.com.au
support@hostingworx.com.au

CONTACT NO.
Call 1300 725 421
Fax: 03 9088 0210






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