Remote Support is a great way to increase staff productivity by having support issues dealt with in a shorter time frame and avoids having to request a site visit or waiting till your next scheduled onsite support visit.
It can also enable us to see your problem before we visit so that engineers can be better prepared to attend with any additional software or hardware requirements.
Costs for Remote Support is far cheaper and quicker as a call out to your computer is not required. Many companies charge travel time or minimum 2 hour site visit, meaning smaller less important but nagging issues pile up waiting for a scheduled site visit, not anymore.
HostingWorx Remote support is billed in 15 min blocks making many smaller issues can be dealt with Remotely on the day you require it.
Remote Support Downloads
New Clients: Get relief from your nagging pc issues quick and easy, call us and one of our technicians can resolve your computer problems today.
Simply call or email us to have your computers added to our Remote Support Platform.
This will enable us to manage and log remote support that is done for any of your computers.